Benefits Outreach and Assistance
LiveOn NY’s Benefits Outreach and Assistance program works to ensure older New Yorkers can make ends meet through easy access to public benefits in New York City.
We accomplish this in three ways:
Working with older New Yorkers, their families and caregivers to assist in every step of the application and renewal processes.
Partnering with organizations and elected officials’ offices to offer in-person and virtual outreach events, and act as a referral source for clients and constituents in need of assistance.
Training and education on the many benefits programs available to older adults with a focus on eligibility criteria, application process and an emphasis on reducing the barriers that prevent older adults from accessing benefits.
To connect with our Benefits Outreach team:
Call: 212-398-5045
Email: Benefits@liveon-ny.org
Complete our Confidential Benefits Eligibility Screening form
LiveOn NY Specializes in the Following Benefits:
Supplemental Nutrition Assistance Program (SNAP)
A benefit to assist with purchasing food.
Senior Citizen Rent Increase Exemption and Disability Rent Increase Exemption (SCRIE/DRIE)
Freezes the rent for adults 62 and older, and those who are 61 and under with a disability.
Senior Citizen Homeowners Exemption (SCHE)
Property tax credit program for homeowners.
School Tax Relief (STAR)
Property tax credit program for homeowners.
Home Energy Assistance Program (HEAP)
Provides financial assistance toward heat and electricity expenses. Also assists with the purchase of an air conditioner or a fan in the summer.
Low Income Household Water Assistance Program (LIHWAP)
Assists with overdue water and/or sewer bills.
Affordable Connectivity Program
A benefit that provides a discount for internet service.
Lifeline
Provides discount phone service
Medicaid
Health insurance coverage
Medicare Savings Program (MSP)
A program that can help pay for the Medicare part B premium.
Low Income Subsidy
Assists with paying for Medicare part D.
Plus: Check Out Our Tutorial on the
New Simplified SNAP Application
Updates on Benefits Programs for Clients
Updates on Benefits Programs for Clients
The 2022-23 Guidelines for SNAP Eligibility went into effect on October 1st. There was a significant increase in the income and resource test guidelines, as well as an increase in the monthly SNAP allotment. Click here for updated SNAP guidelines by The Food Bank of NYC.
The Regular HEAP Benefit is set to open on November 1st. The application will be available on OTDA's website. Click here for more information.
SNAP On-Demand telephone eligibility interviews resumed on June 1, 2022. SNAP recertifications that are expiring in July and SNAP applications submitted after May 31 must now complete a phone interview by calling (718) 762-7669 between 8:30 and 5:00pm Monday thru Friday. Clients have up to 30 days from the time they submit their form to complete an interview either over the phone or in-person.
Con Edison Energy Affordability Program (Low Income Discount) provides a discount on your monthly energy bill if you receive benefits from an eligible governmental assistance program. Apply here.
Low Income Household Water Assistance Program (LIHWAP) is available to New Yorkers who are at least 20 days overdue on their water and/or sewer bill. Learn More.
Upcoming Benefits Outreach Events
Previous Benefits Outreach Events
Questions?
Please contact Kim Lerner, Director of Benefits Outreach Program, at klerner@liveon-ny.org